FAQs

KAGOTRAXX is an innovative algorithm-driven music generation platform. Simply select your desired genre, browse through available tracks, and pick the ones you prefer. Once a track is selected, it becomes the exclusive property of the user to be used as desired.

No for Free accounts. Yes for all others type of accounts. Once downloaded, the tracks are exclusively owned by the user. You can use them for any purpose, including commercial projects, without any attribution requirement.

Don't worry, once you've chosen a track, it immediately becomes your exclusive property and is hidden from other users. This ensures that no one else will pick the same track.

Absolutely! You have full control over the downloaded tracks and are free to modify them, add solo instruments, sing over them, or make any other changes you desire.

We are constantly updating with new genres and styles to meet the needs of our users.

We are not Soundcloud. Currently, we do not support user uploads of tracks. However, we are always open to feedback and suggestions from our users and may consider this feature in the future.

For any questions, technical issues, or assistance, you can contact our customer support team by emailing info@kagotraxx.com. We'll be happy to assist you!

Yes but just for Free accounts. For all others kind of subscriptions (Basic, Standard, Professional) once downloaded, the tracks become your exclusive property and are not subject to copyright restrictions from KAGOTRAXX.

Copy and Send it to your friends inviting them to join the KAGOTRAXX community. If any of your friends subscribes a new paying account with us you are rewarded with some extra credits. Right now the affiliation token works only for single payments. We will fix this feature for subscription in the next future.

Depends on your type of subscription. Free accounts are allowed to download just MP3s at 320kb/s. While Basic can download Master and Premaster with FLAC lossless compression. Standard and Professional can also download a ZIP archive containing all parts included in master.

Inside STEMS you'll find all the tracks in FLAC format used to build the MASTER, included dry and wet FX and Midi files for melodic instruments.

MP3s, MASTER and PREMASTER will cost you 1 credit. STEMS will cost you 5 credits.

Depends on your type of subscription. 1/Month for Free accounts, 15/Month for Basic accounts, 50/Month for Standard accounts, 150/Month for Professional Accounts and 300/Month for Ultra Accounts. All limits are reset to zero at month end or by renewing a new subscription.

KAGOTRAXX is designed to be operated by common browser standards available today, so mobile devices should be able to offer you a flawless experience. However for convenience we recommend using KAGOTRAXX on desktop devices.

If you made a PAYPAL subscription, you can cancel by UNSUBSCRIBE button in the sidebar menu any time. If you made a single payment there's no subscription so no need for unsubscription

Yes. We provide you the Free account type so you can play around and check what's going on. If you find KAGOTRAXX useful you can upgrade your account anytime.

Absolutely. You can listen at any track KAGOTRAXX has generated before download. But don't be too lazy, once a user has found a good track and he start downloading, the tracks disappears from the music wall of every KAGOTRAXX user.

Potentially Thousands per genre/style. Once a user has downloaded a track KAGOTRAXX immediately starts building a new one. New tracks are shown prepended at the top of the music wall soon as they're crafted.

No. Once downloaded you are solely responsable for the good maintenance of your files tracks. Backup is a good practice for any of your digital documents, not only for KAGOTRAXX tracks.

Yes, our parent company Black Hand Music offers a full range of such services. Just get in touch us at info@blackhandmusic.net, we'll be happy to help you.

Your new credits will be added, and your monthly limit will reset. If you pay again before your credits run out, your monthly download limit remains if the new package is smaller. For example, if you're on the Professional plan with 150 downloads and switch to Standard with 50, it stays at 150. But if you switch to Ultra with 300, it becomes 300. Paying for a smaller package before credits run out keeps your current limit; paying for a bigger one increases it.

Single payments as the name suggests, are made one time. You pay once and you get the credits. Subscriptions instead, are automatically renew for the same amount of credits every month, so you don't have to worry about forgotten payments.

Simply unsubscribe, than choose another subscription. Your new credits will be added to your credit balance, than your monthly downloads will be reset.

Even if you have a recurring subscription active you can still make a new single payment. Your new credits will be added to your credit balance, than your monthly downloads will be reset.